At Summit Ridge Consulting LLC, we understand that event plans can change. This policy explains how cancellations, rescheduling, and refunds are handled for our wedding and event planning services.
Clients may request cancellation by contacting Summit Ridge Consulting LLC directly.
Any deposit or initial payment made to secure an event date is non-refundable, as it reserves the date and covers initial planning and administrative work.
If additional payments have already been made, refund eligibility will depend on the amount of work completed and expenses incurred before the cancellation request.
Requests to change an event date are subject to our availability.
Where possible, payments already made may be transferred to the new event date. Additional charges may apply if the change affects staffing, planning requirements, location, or the scope of services.
Refunds, when applicable, are determined based on the services already performed and any costs incurred in connection with the event.
Approved refunds will be returned using the original payment method whenever possible.
If we are unable to provide the agreed services and an alternative arrangement cannot be made, the client will receive a refund for any applicable services that have not been provided.
For cancellation, rescheduling, or refund requests, contact:
Summit Ridge Consulting LLC
17 Miller Rd
Hicksville, NY 11801
United States
Website: summitridge.consulting